INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Are your diamonds certified?

Every diamond at DC Jewellers comes with authentic IGI/GIA certification. We conduct rigorous quality checks to ensure each stone meets international standards for cut, color, clarity and carat weight.

How does gold rate protection benefit customers?

Lock in today's gold price with a small advance payment! Our gold rate protection plan lets you purchase at either your booking rate or the current rate - whichever is lower when you complete your purchase.

Is your gold jewellery hallmarked?

Absolutely. All DC Jewellers gold pieces carry the BIS 916 HUID hallmark, guaranteeing purity and authenticity. We use only the finest 22K gold in our creations.

Do you offer lifetime maintenance?

  1. Yes, we provide complimentary lifetime maintenance on all our jewellery. This includes:

  • Free cleaning and polishing

  • Minor repairs (charges apply for added gold or stone replacement)

  • Free repairs for any manufacturing defects
    Available at all DC Jewellers showrooms

Where can I ship my order?

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Key improvements made:

  • Consistent use of "DC Jewellers" branding

  • Clearer, more concise language

  • Better formatting for readability

  • Added specific details about maintenance services

  • Removed redundant information

  • Maintained all important technical details (BIS 916, IGI/GIA)